SMS Terms & Conditions
Last Updated: 6/23/2025
SMS TERMS AND CONDITIONS INTRODUCTION
By providing your phone number and opting into SMS communications from Bravo Health Partners, you consent to receive SMS messages related to our services, which may include appointment reminders, order updates, marketing promotions, or other relevant notifications. You may receive up to 5 messages per month, depending on your preferences.
SMS CONSENT
By opting into SMS messages from Bravo Health Partners, you agree to receive messages regarding the following:
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Account Notifications: Important updates related to your account or services.
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Marketing: Exclusive promotions, offers, and event notifications.
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Security Alerts: Updates on account security or important service-related changes.
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Customer Care: Information regarding webinars, seminars, and learning opportunities to support your experience with Bravo Health Partners.
SMS Consent: By providing your phone number, you consent to receive SMS messages. Your consent to receive SMS messages is not shared with third parties for marketing purposes.
You may opt-out of receiving SMS messages at any time by replying “STOP” to any SMS message you receive. Standard messaging rates may apply based on your mobile carrier’s plan.
Note: Opting out of SMS communications may prevent you from receiving certain time-sensitive updates, such as account notifications or important security alerts.
For more specific information regarding our SMS you can review our SMS Communication Overview page.
TYPES OF MESSAGES YOU WILL RECEIVE
The following types of messages may be sent to you:
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Account Notifications: Updates related to your account status or usage.
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Marketing: Promotional messages about offers, services, and events.
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Security Alerts: Notifications about the security of your account or services.
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Customer Care: Information about upcoming webinars, seminars, and educational opportunities.
OPT-OUT PROCESS
You can opt-out of receiving SMS messages at any time by replying STOP to any SMS message you receive. Once you opt out, you will no longer receive messages from us.
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Opt-Out Confirmation: After sending STOP, you will receive a confirmation message confirming your unsubscription.
If you ever decide to re-subscribe to SMS messages, you can opt back in by replying START to any SMS message.
HELP & SUPPORT
If you need assistance, you can reach us via the following methods:
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For Help, text HELP to [Short Code].
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Contact Us: Visit our website at https://bravohealthpartners.com/contact/ for more details or contact customer support at email at help@bravohealthpartners.com or call 888-383-7047.
MESSAGE & DATA RATES
Standard message and data rates may apply depending on your mobile carrier’s plan. Check with your carrier for specific charges associated with receiving SMS messages.
LEGAL COMPLIANCE
Bravo Health Partners adheres to the Telephone Consumer Protection Act (TCPA), the California Consumer Privacy Act (CCPA), and other applicable privacy and communication laws. By opting in, you consent to receive SMS messages from us, and we will comply with all necessary legal requirements to ensure your consent is properly documented and respected.
PRIVACY & DATA SECURITY
We are committed to protecting your privacy. Your phone number and other personal information will be used solely for the purpose of sending SMS messages as described in this policy. For further details on how we protect your personal information, please refer to our privacy policy.
CHANGE TO TERMS
We reserve the right to update or modify these SMS Terms & Conditions at any time, and such changes will be reflected on this page with the updated date at the top. We will notify you of any material changes that affect how we use or disclose your Personal Information or SMS communications.
By continuing to use our SMS service, you agree to be bound by any revised terms. We encourage you to review these terms periodically to stay informed about how we are protecting your information and providing our SMS services.
