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Privacy Policy 

Last Updated: 3/18/2025

PRIVACY POLICY INTRODUCTION

Bravo Health Partners (“Bravo Health,” “we,” “us,” “our”) owns and operates the website bravohealthpartners.com and other related platforms, including mobile applications and services (collectively, the “Websites”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information. By using our Websites, you agree to the practices described in this Privacy Policy.

HOW WE MODIFY THIS PRIVACY POLICY
We reserve the right to amend this Privacy Policy at any time by posting updates on this page. The date of the latest revisions will be noted at the top. Your continued use of our Websites constitutes your acceptance of any updated Privacy Policy.

For material changes affecting how we use or disclose your Protected Information (defined below), we will notify you and seek your consent when required by law.

THE TYPES OF INFORMATION WE COLLECT

Protected Information
We may collect information you provide directly to us, which may include:

  • Name
  • Physical address
  • Email address
  • Phone number
  • Location data

Non-Personal Information
We may collect anonymous data such as your browser type, device type, operating system, and IP address, as well as clickstream data (e.g., pages viewed, time spent on our Website).

Anonymized and De-identified Information
We may use anonymized and de-identified information for purposes such as improving our services and analyzing trends. This data cannot personally identify you.

HOW AND WHEN WE COLLECT INFORMATION

  • Directly from You: When you sign up for services, request information, or communicate with us.
  • Through Your Communications: Via email, SMS, phone calls, or other messaging platforms.
  • Passively: Using tools such as cookies, web beacons, and similar technologies.

HOW WE USE YOUR INFORMATION

We may use your Protected Information to:

  • Provide the services or information you request.
  • Communicate with you via email, SMS, or phone.
  • Improve the functionality of our Websites.
  • Customize your experience based on your preferences.
  • Conduct analytics to enhance user satisfaction.

HOW WE DISCLOSE YOUR INFORMATION

General Disclosure Policy
We will not sell, rent, or share your Protected Information except as described below or with your explicit consent.

  • Service Providers: We may share your Protected Information with trusted third parties who assist us with operations, such as payment processing, data analysis, and customer support.
  • Affiliated Entities: Your Protected Information may be shared with entities legally affiliated with Bravo Health Partners.
  • Legal Compliance: We may disclose your information if required to do so by law or to protect our rights, safety, or the security of our Websites.
  • Successors: In the event of a merger, acquisition, or sale of assets, your Protected Information may be transferred to the acquiring entity.

SMS COMMUNICATIONS

By providing your phone number, you consent to receiving SMS (text) messages from Bravo Health Partners. These messages may include:

  • Appointment reminders
  • Updates about our services
  • Health-related information
  • Promotional offers or surveys

SMS Consent: SMS consent is not shared with third parties for marketing purposes.

You may opt-out of receiving SMS messages at any time by replying “STOP” to any SMS we send. Standard messaging rates may apply based on your mobile carrier. Note that opting out of SMS communications may affect your ability to receive certain time-sensitive updates.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tools to collect Non-Personal Information. These technologies help us analyze usage, improve site functionality, and serve relevant advertisements. You may manage your cookie preferences in your browser settings.

DATA SECURITY

We implement reasonable measures to protect your information from unauthorized access or disclosure. However, no method of transmission over the internet or electronic storage is entirely secure.

UPDATING YOUR INFORMATION

You may update or correct your Protected Information by contacting us directly. Verification of identity may be required.

CHILDREN’S PRIVACY

Our Websites are not intended for children under 13. We do not knowingly collect personal information from children. If you believe your child has provided personal information, please contact us to have it removed.

CONTACT US

If you have questions about this Privacy Policy, please contact us.